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Frequently Asked Questions
How long will it take to receive my order?▼
We offer standard and expedited shipping options. Most orders are processed within 24 hours and delivered within 3-5 business days across the United States.
What is your return policy for cashmere items?▼
We accept returns of unworn, unwashed items with original tags attached within 30 days of delivery. Simply use our online portal to start your easy return.
Which payment methods do you accept?▼
We accept all major credit cards, PayPal, and Apple Pay. We also offer flexible financing through Affirm, allowing you to pay for your luxury pieces over time.
How do you ensure the quality of your cashmere?▼
We source the finest 100% premium cashmere directly from Inner Mongolia. Our garments are meticulously crafted to ensure exceptional softness, durability, and a luxurious feel.
